COVID-19 update: A message from our partners

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COVID-19 Update

3/19/2020

A message from our partners

Like many of you, we’re continuing to follow the latest coronavirus developments. Our priority is to keep our team, their families and our valued clients safe and healthy. We are taking several steps to do our part and reduce the spread of COVID-19.

At this time, we’ve asked most of employees to work from home. Rest assured, we are still open and here to help you navigate this challenging situation. Our technology will allow us to continue to serve our clients to the highest level.

As we work remotely, our team will have full access to our computer network and files. Their phone extensions will automatically follow them to their new workspace. We plan to host virtual meetings and conference calls, and we have cancelled all in-person meetings at our office.

To limit the number of in-office visits, we will mail all client tax returns and original documents. Clients can still drop-off data if necessary, until we are notified otherwise; however, we strongly encourage you to share documents electronically through our secure online portal.

We will continue to closely monitor developments and update you as new information becomes available. We want to thank our team for their commitment to serving our clients during this time. And we want to thank all of our clients for their continued support and understanding. We’re inspired and humbled by our community’s ability to come together and care for one another during this challenging time.

As always, please feel free to reach out to us, if you have any questions or concerns.

Additional Resources

We encourage you to view the following resources for COVID-19 updates:

Ohio small business owners can also email any questions to businesshelp@development.ohio.gov.

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