COVID-19 update: A message from our partners

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COVID-19 Update (July 2020)

7/1/2020

A message from our partners

Like many of you, we’re continuing to follow the latest coronavirus developments. Our priority is to keep our team, their families and our valued clients safe and healthy. We are taking several steps to do our part and reduce the spread of COVID-19.

Some employees who have been working from home for the past few months are now returning to the office. In order to be safe, we are staggering who comes in versus who works from home. Rest assured, we are still open and here to help you navigate this challenging situation. Our technology will allow us to continue to serve our clients to the highest level.

For those working remotely, our team has full access to our computer network and files. Their phone extensions will automatically follow them to their new workspace. We plan to host virtual meetings and conference calls, and we have cancelled all in-person meetings at our office.

We are still trying to limit the number of in-office visits and will mail all client tax returns and original documents. Clients can still drop-off data if necessary; however, we strongly encourage you to share documents electronically through our secure online portal.

We will continue to closely monitor developments and update you as new information becomes available. We want to thank our team for their commitment to serving our clients during this time. And we want to thank all of our clients for their continued support and understanding. We’re inspired and humbled by our community’s ability to come together and care for one another during this challenging time.

As always, please feel free to reach out to us, if you have any questions or concerns.

Additional Resources

We encourage you to view the following resources for COVID-19 updates:

Ohio small business owners can also email any questions to businesshelp@development.ohio.gov.

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